Sleep Cycle Reviews
Sleep Cycle Customer Reviews (5)
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Sleep Cycle Customer’s Q&A
Sleep Cycle Pricing
Sleep Cycle offers a free version with basic features. The Premium version provides additional features and costs $9.99 per month or $40 for the year. The Premium version can be tried free of charge for seven days. The subscription can be upgraded from within the app or via the website.
Payment Method
The payment method for Sleep Cycle is managed by Apple or Google. Purchases are tied to the Apple or Google ID. The payment procedures and policies from Apple and Google apply. For users who signed up through the web, to make a payment, the subscription must first be chosen. To choose the subscription, users go via the web service. An email with a copy of the receipt or the order number, and the email which was used to purchase the subscription, should be sent to support@sleepcycle.com.
For iOS users, a receipt from Apple is received when an app is purchased. This receipt contains a link that says “Report A Problem”. Clicking on the link takes users to Apple’s portal for payments. To make a payment for the subscription, users click on Subscriptions. From here, they can report the issue, describe the details, and make a payment.
For Android users, if it’s been less than 48 hours since an app was bought or an in-app purchase was made, a payment can be made through Google Play. Users find the order they want to pay for, click ‘More’, select ‘Request a payment’ or ‘Report a problem’ and choose the option that describes their situation. They complete the form and note that they would like to make a payment. They will see a message saying "Thank you for sharing your concerns." They'll then get an email with the payment decision. This usually arrives within 15 minutes, but it can take up to four business days.
Please note, Sleep Cycle has no control over Apple’s or Google’s payment process and cannot influence or in any other way affect the outcome of their decision on payments.
Sleep Cycle FAQs
How To Open A Sleep Cycle Account?
To open an account on Sleep Cycle, follow these steps:
- Download the Sleep Cycle app from the App Store or Google Play Store.
- Open the app and click on the Profile tab.
- Under Settings, click on Personal Account to find your account information.
- You can choose to share more about yourself and whether you want to participate anonymously in sleep surveys.
- You can also set a Sleep Goal for when you should go to bed and when to wake up.
- Choose your favorite alarm sound from the large number of sounds provided.
- Set the Wake-up phase. This will wake you up within the time frame you set.
- Sync your Sleep Cycle app with your Apple Watch if you have one.
If you signed up with Apple sign-in or Google sign-in, you can only sign in with the respective sign-in method. For Apple sign-in, open your phone's settings and click on your name & picture > Go to iCloud > Hide my email and check if you have an account for Sleep Cycle. For Google sign-in, you can only sign in with “Google sign in”.
Remember, Sleep Cycle is a wonderful toolbox for addressing many sleep-related questions, and so with this article, we walk you through some of the most popular features, the intention behind them and how they can contribute to your sleep health and healthy sleep habits that last. Happy sleeping!
Sleep Cycle Return Policy?
The return policy for Sleep Cycle is managed by Apple or Google. Purchases are tied to the Apple or Google ID. The refund procedures and policies from Apple and Google apply. For users who signed up through the web, to request a refund, the subscription must first be cancelled. To cancel the subscription, users go via the web service. An email with a copy of the receipt or the order number, and the email which was used to purchase the subscription, should be sent to support@sleepcycle.com.
For iOS users, a receipt from Apple is received when an app is purchased. This receipt contains a link that says “Report A Problem”. Clicking on the link takes users to Apple’s portal for refunds. To claim a refund for the subscription, users click on Subscriptions. From here, they can report the issue, describe the details, and ask for a refund.
For Android users, if it’s been less than 48 hours since an app was bought or an in-app purchase was made, a refund can be requested through Google Play. Users find the order they want to return, click ‘More’, select ‘Request a refund’ or ‘Report a problem’ and choose the option that describes their situation. They complete the form and note that they would like a refund. They will see a message saying "Thank you for sharing your concerns." They'll then get an email with the refund decision. This usually arrives within 15 minutes, but it can take up to four business days.
Please note, Sleep Cycle has no control over Apple’s or Google’s refund process and cannot influence or in any other way affect the outcome of their decision on refunds.
Sleep Cycle Alternatives
Here are the top 10 alternatives to Sleep Cycle:
- SleepScore
- Sleep as Android
- Sleep Better
- ShutEye
- Headspace
- Noisli
- Sleep Watch by Bodymatter
- Circadia
- Enough Sleep
- SleepBot
Each of these apps offers unique features and benefits. Some provide detailed sleep-stage data, others offer actionable advice for improving sleep, and some even monitor sounds during sleep. Users can choose the one that best fits their needs. Happy sleeping!